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How jiligames Handles Your Personal Data

At jiligames, we keep your personal data under clear rules — what we collect, why we hold it, and how long it stays with us.

Data collected on account openingUPI, Paytm & PhonePe transaction recordsYour right to access or delete dataCookies and session tracking explainedContact path for all data requests
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jiligames How jiligames Handles Your Personal Data
REACH OUR PRIVACY TEAM

Three Ways to Send Us a Data Request

Whether you want to see the data we hold, correct something that looks wrong, or ask us to delete your account records, our privacy team handles each request individually.

Email Our Privacy Desk Send a written request to our dedicated privacy address at [email protected]. Include your registered email and a short description of what you need — access, correction or deletion — so we can route it correctly.
Live Chat on Site Open the chat widget on jiligames.top during our support window and tell the agent this is a data privacy request. They will log it, give you a reference number, and escalate it to the privacy team within one business day.
In-Account Request Form Log in, go to Account Settings, and select 'Data and Privacy'. Fill in the short form there to submit a request directly. You will receive an on-screen confirmation and a follow-up email once the request is processed.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply multiple layers of access control so that your account data — including the payment identifiers connected to UPI, Paytm and PhonePe — is never accessible to anyone outside our verified…

Encryption at Rest and in Transit

All data stored on our servers is encrypted using AES-256. Any data moving between your browser or app and our servers travels over TLS 1.2 or higher, so your credentials and payment details cannot be read in transit.

Cookie Policy and Your Choices

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly. You can refuse non-essential cookies through the cookie banner on jiligames.top without affecting your ability to access your account.

Account Access Controls

Your account password is stored as a salted hash — we cannot read it in plain text. We also support two-step verification via a one-time code sent to your registered mobile, adding a second layer before any sensitive action is allowed.

Data Retention Schedule

Active account data is retained for as long as your account remains open. If you close your account, we retain transaction records for the period prescribed by applicable Indian financial rules, then delete or anonymise remaining personal data.

Who Can Access Your Data

Only our operations, payments and compliance staff can query account-level personal data, and only for a specific, logged purpose. We do not share personal data with advertising networks or unaffiliated third parties for marketing.

Requesting Changes or Deletion

You can ask us to correct inaccurate data, download a copy of everything we hold, or request deletion of your account record. We process each request manually and send you confirmation by email once completed.

What You Asked Us About This Policy

The questions below come from the most common privacy-related queries we receive from India accounts. If your question is not covered here, use any of the three contact paths in the section above to reach our privacy team directly.

We collect your name, email address, mobile number and the payment identifier you choose — UPI handle, Paytm-linked number or PhonePe mobile. We also log your IP address and device type for security purposes at the time of login.

We share data only with payment processors who need it to clear your UPI, Paytm or PhonePe transactions, and with identity-verification services where required by law. We do not sell or share personal data with advertisers or unrelated commercial partners.

Go to Account Settings and select 'Data and Privacy', or email [email protected] with the subject 'Data Access Request'. We will compile and send you a full data export within five working days of receiving your request.

Yes. Submit a deletion request through Account Settings or by emailing our privacy desk. We will delete or anonymise your personal data after the mandatory retention period under Indian financial regulations has passed for any linked transactions.

Transaction records are held for the period required under applicable Indian rules — typically several years. Personal data not subject to that requirement is deleted or anonymised within 30 days of account closure once we confirm the request.

We use essential session cookies (required for login) and optional analytics cookies to monitor page performance. You can decline optional cookies via the cookie banner on jiligames.top without losing access to your account or wallet features.

Email [email protected] with the subject 'Privacy Concern' or use the in-account form under 'Data and Privacy'. Our privacy team will acknowledge your message within one business day and investigate within five working days.

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